Shipping & Returns
Our current turn around time on order processing is 1-3 business days. On weekends and holidays we will be out of the office and in the backcountry.
When you place and order you will receive an email when it is processed and heading your way! We do however contract out our shipping and are therefore at the mercy of the company that we are using. We make the food. They ship it. Please be patient with us and plan in advance for upcoming trips, especially around the holidays.
We currently offer free shipping on orders of $90 or more. Alaska, Hawaii and Puerto Rico do not fall within our free shipping territory. We know, it’s not fair, but we will call it a draw since you live in an amazing place.
At this point we only have the capacity to ship within the United States. Keep buying our delicious meals and hopefully one day we can get our flavor explosion shipped to other countries!
Alt Route Meals does not accept any returns on our products for health and safety reasons. If your products arrive to you damaged, please contact us so that we can get you a replacement product shipped out quick, fast, and in a hurry.
If you simply ordered too many meals or didn’t take your trip store these away for a rainy day, or the zombie apocalypse, or gift them to someone you REALLY love. They taste just as good on your couch or in the office as they do in a tent!